If you choose to self-exclude for a period of time, you won’t be able to log in or access your account during that period. However:
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Draw game tickets and subscriptions:
- Subscriptions will be cancelled; remaining subscription wallet funds can be used for already scheduled ticket purchases
- Tickets purchased before self‑exclusion remain valid and eligible to win
- Promotions and entries: Remain active, and you are still eligible for any applicable prizes
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Wallet balance:
- Remains in your account during temporary self-exclusion
- May be eligible for refund if you permanently self-exclude
- Reward points: Remain in your account but may expire based on standard expiration rules